On-Demand Courses and Reference Materials So You Can
Improve Technician Performance
Train Everyone In Your Authorized Network
Request Demo Watch the Video >Are You Still Trying to Train Your Entire Network In Person?
Without product-specific training, FES professionals can’t perform. So your business can’t perform…
Untrained technicians speak poorly of your brand
You’re struggling with first-time fix-rates
Technicians aren’t remembering the information when they need it
Your brand reputation is suffering
You’re spending more to train in person
New technicians learn through trial and error
Training with FSGenius Leads to Better Service Outcomes
Request DemoImprove First-Time Fix Rates
Decrease time to resolution and increase brand loyalty.
Reduce Demand On Your Call Center
Help technicians be self-sufficient in the field.
Lower Total Warranty Costs
Eliminate unnecessary call backs and part replacements.
Deliver Impactful Content On-Demand:
In-depth
Training Courses
Just-in-Time
How To Videos
Training Development Services
Stop Wasting Training Dollars
Give Your Partners the Tools and Training They Need
With FES professionals working with hundreds of products, manufacturers struggle to provide critical training. With FSGenius delivering factory training online, you’ll achieve expertise in the field, be a preferred supplier and become an industry hero.
At FSGenius, we know that you want to be proud of your training program. To do that, you need a way to ensure proper training of your service technicians. The problem is that traditional in-person training doesn’t scale, which makes you feel frustrated and unable to meet the needs of your business. We believe that if you are going to invest in training, you deserve a solution that works. We understand the frustration that comes from insufficient training, so we built the only learning management system specifically for the FES industry. Here’s how it works:
1. Publish your materials.
2. Train your partners.
3. Grow your business.
So, schedule a demo using some of your existing content, s0 you can stop wishing you had better training and instead start being proud of your training program.
Read More